8:30-10:20 a.m. | State of the League | Staten Island
10:30-11:20 a.m. | Emotional Intelligence for Team Performance | Staten Island
11:30 a.m.-12:45 p.m. | Broadcaster Summit & Roundtable | Gramercy Park
Bob McElligott - Radio Broadcaster, Columbus Blue Jackets
- Building Trust/Relationship With Players/Coaches
- Content Outside the Broadcast
- Upbeat Broadcasts In The Face of Struggles
FloSports
- 2023-24 FloSports Review
- Platform & Technology Updates
11:30 a.m.-12:45 p.m. | Outbound Digital Marketing through Social Media for Sponsorship Lead Generation | Bryant Park
Alex Lewis - Director of Marketing, Spire Motorsports
- Using Social Media to Generate Hot Leads
- Creating a Seamless End-User Lead Gen Experience
- Successful Tips for Making This Process Work for You
11:30 a.m. 12:45 p.m. | Selling A to (Gen)Z | Park Terrace
AJ Gioglio - Senior Manager, New Business Team, Arizona Diamondbacks
- The 5 C’s of a Strong Sport Sales Candidate: Character, Camaraderie, Coachability, Commitment, “Can Take A Hit”
- Selling The D-backs Is Just Like a Ticketing Appointment: Strong Pipeline, Authentic In-Person Connections, Showing Value To Close With WHY
11:30 a.m.-12:45 p.m. | How Your Organization Can Drive Group Sales Revenue While Creating Win-Wins in Your Community | Staten Island
Nathan Burger - Assistant Director, Group Sales, Orlando Magic
- How to Uncover New Opportunities to Support Your Community
- Empowering Sales Team to Innovate for Their Professional Gain
- Maximizing Your Lead Generation and Cross-Selling Strategies
- The Power of Teamwork to Provide Legendary Experiences
1:00-2:00 p.m. | Buffet Lunch Provided in Liberty Loft
2:15-3:30 p.m. | Engaging Fans Outside of the Venue | Gramercy Park
Paul LaCaruba, Vice President, Strategy & Hockey Culture, National Hockey League
- Overview of the NHL Street Program & Business Model
- ECHL Club Opportunities to Integrate into Local Leagues
- Value to ECHL Fan Development
2:15-3:30 p.m. | Growing Your Brand Through Lifestyle Merchandise Offerings | Bryant Park
Forward Madison FC
Conor Caloia - Chief Operating Officer
Chase Eagan - Vice President
- The Three-Legged Stool: Community Engagement, Social Media & Merchandise
- Developing Lifestyle Offerings: Your Brand, Local Art & Sourcing
- Product Collaborations and Influencer Campaigns
- 12 Month Merchandise Planning
2:15-3:30 p.m. | The Golden Age: Data-Driven Fan Engagement Strategies | Park Terrace
David Balog - Director of Strategy & Innovation, Vegas Golden Knights
- How the Vegas Golden Knights Developed a Rich, Data-Driven Understanding of Its Fanbase
- Profiling Fans to Personalize Communications and Tailor Products & Marketing Campaigns
- Leveraging Data and Technology to Qualify Leads and Generate Revenue, Despite Low Inventory or Consistent Sell-Outs
2:15-3:30 p.m. | Sales Isn't a Dirty Word | Staten Island
Toni Will - General Manager, Kalamazoo Wings
- Why Sales Is For Everyone
- Getting Comfortable In Sales
- Believing In Your Process
3:45-4:30 p.m. | 2023-24 ECHL Awards Presentation | Staten Island
4:45-5:45 p.m. | Women in Sports Networking Event | Park Terrace
Join us for the ECHL's first in-person Women in Sports Networking Event, meet with women from across the League, and expand your sports business network during this open bar reception.
Adirondack Thunder
Allen Americans
Atlanta Gladiators
Bloomington Bison
Cincinnati Cyclones
Florida Everblades
Fort Wayne Komets
Greensboro Gargoyles
Greenville Swamp Rabbits
Idaho Steelheads
Indy Fuel
Iowa Heartlanders
Jacksonville Icemen
Kalamazoo Wings
Kansas City Mavericks
Maine Mariners
Norfolk Admirals
Orlando Solar Bears
Rapid City Rush
Reading Royals
Savannah Ghost Pirates
South Carolina Stingrays
Tahoe Knight Monsters
Toledo Walleye
Trois-Rivières Lions
Tulsa Oilers
Utah Grizzlies
Wheeling Nailers
Wichita Thunder
Worcester Railers