- Fan Code of Conduct
ECHL FAN CODE OF CONDUCT
The ECHL and its Member Teams in conjunction with Arena Security seek to establish a safe, comfortable, and enjoyable sports and entertainment experience for fans, Players, employees and guests.
a. Offensive and/or abusive language that is hurtful in nature and intended to cause offense will not be tolerated and Arena Security will remove offenders from the Arena based on their discretion.
b. Racial Slurs are words or phrases that refer to members of racial and ethnic groups in a derogatory manner, and the ECHL has a zero tolerance policy for racial slurs or threats to Players, fans and employees. Offenders will be immediately ejected from the venue by Arena Security.
c. Fan Signage containing offensive/abusive language, and or racial slurs or threats will be confiscated and disposed of immediately.
d. Fans and guests will comply with requests from Arena Security regarding arena operations and emergency response procedures.
e. Fans and guests are to consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner by Arena Security.
f. Excessing banging on the glass will not be tolerated and abusing fans will be removed based on Arena Security discretion.
g. Projectile objects purposely thrown at an Official, Player, Coach, other fan or onto the playing surface during gameplay shall result in the offender being immediately ejected. Items customarily thrown onto ice surface during stoppages in gameplay (i.e. hats after a hat trick, stuffed animals during Teddy Bear Toss nights, ceremonial items) are permitted at the discretion of Arena Security.
Arena staff has been trained to intervene when necessary to help ensure that the above expectations are met, and ECHL fans are encouraged to report any inappropriate behavior to the nearest usher, security guard, or arena security/guest services staff member.